Once you have downloaded Microsoft to your computer and/or device it will be valid during your studies at EIT, and up to four months after you have completed your EIT programme. After this date, you will be required to purchase a new Microsoft Office subscription from any official Microsoft Office vendor.

Download Microsoft 365 to your computer or device for FREE

to download Microsoft for either your Windows or Mac computer or device. You will be prompted to enter your EIT username and password.


To install Microsoft 365 on a Chromebook, please follow the instructions on link here.

Below are instruction guides to help you install Microsoft on your computer and/or device.
(NOTE: You MUST have a .pdf reader application installed on your device to view any of these documents)

If you are prompted to sign in, use your EIT student webmail account e.g. smithj1@student.eit.ac.nz and then sign in again using your EIT username and password.

If you are having trouble installing it, go to the troubleshoot installing Microsoft section.

Microsoft 365 Guide

Click here to find out more about Microsoft 365 and how you can use it for your studies including Office FAQs, OneDrive and use of the Office packages for your computer, mobile phone or device.

What Microsoft applications can I install on my computer or device?

The applications listed below are what you will be able to download. The applications that can be downloaded are dependent upon the operating system you have on your computer or device.




Can I download Microsoft to my tablet or smartphone?

Yes, Microsoft is available for multiple tablets and smartphones. Below are links to install Microsoft on your tablet or smartphone, and the current devices you can download Microsoft to.

Having trouble downloading Microsoft to your computer or device?

1. Check your system requirements (for devices with Windows or Mac operating systems)

To install Microsoft (Windows/Mac) your computer or device will need to met one of the minimum specifications below:

Operating system: Microsoft Windows - Windows 10
Computer and processor: 1.6GHz or faster, 2-core
Memory (RAM): 4GB.
Hard Disk: 4.0 GB storage available.
Monitor: 1280 x 768 screen resolution (32-bit requires hardware acceleration for 4K and higher)
Internet browser: Should be the latest possible version.
An internet connection.

Operating system: Mac OS X - Office for Mac is supported on the three most recent versions of macOS.
As new major versions of macOS are made generally available, Microsoft will drop support for the oldest version and support the newest and previous two versions of macOS. Product functionality and feature availability may vary on older systems. For the best experience, use the latest version of any operating system specified above.
Computer and processor: Intel processor
Memory (RAM): 4GB
Hard Disk: 10GB storage available and Extended Mac OS or HFS+ hard disk format.
Monitor: For proper functioning 1280 x 800 or higher resolution.
Internet browser: Should be the latest possible version.
An internet connection.

If you are having trouble installing Microsoft Office on your tablet or smartphone click here.

2. Check your computer or device anti-virus software and firewall settings

Try turning off your antivirus software and firewall settings and try dowloading the software again. To do this, open the antivirus software and browse to the setting where you can turn on/off the software. Once you have found this, click off. Once Microsoft has been installed you may turn it back on.
Known anitvirus packages that have caused this issue are ZoneAlarm, Norton, McAfee, Vipre, Kaspersky, AVG and Avast.

3. Still having trouble installing Microsoft Office or are there features that aren't working?

Check out the links below for troubleshooting tips and help:

General Troubleshooting for installing Microsoft and Office 365

Office and Office 365 known issues

Contact either IT Services helpdesk 06 974 8000 ext 4357 or EIT Libraries, Twist Library 06 974 8000 ext 6045; Tairāwhiti Library 06 869 0835

Other Errors:

I'm seeing an error message. What do I do?
You may see any of the following error messages while trying to install Microsoft. These include:

To resolve these error messages:
Click here if you see an error message containing "we can't sign you in right now".

Click here if you see an error message saying "background installation ran into a problem".

If there is another error message that is displaying, click here to troubleshoot and resolve the issue.