Accessing Support during COVID-19

We are open - with limited services

We have heard from Prime Minister Jacinda Ardern on May 11th that Aotearoa/New Zealand will commence a staggered move to Alert Level 2 from Thursday 14 May.

In line with the Government advice, EIT students and staff will continue to study and work from home, as much as possible. This means that unless there is an absolute requirement for students to be on campus to meet their course learning outcomes, we expect distance learning to continue. There are practical aspects to many of our programmes, and where specialised on-campus facilities are needed to ensure that you complete your qualification, you will hear from your School or Programme Coordinator, if you have not already heard.

EIT is open to handle your study enquiry from Thursday May 14, from 8am to 4.30pm.

The EIT Libraries will be open again from Monday, 18th May 2020.

The Library on the Hawke’s Bay Campus will be open Monday-Friday 8.30 am – 5.00 pm.

You will only be able to enter through the main door. This is to help us ensure contact tracing.  We will have physical distancing, cleaning, and contract tracing measures in place.

Only EIT Library members will be able to access the building – all EIT staff and students, and registered community members.

Students must present their Student ID card for identification purposes. If they don’t have their ID card, we will make them one if they have other ID with them.

Library PC computers and printers will be available for use. There will be no laptops available for short-term loan.

Some Student Support staff will be on campus, but all student support appointments will continue online – learning, research, cultural, and disability. Students should continue to use the links on MyEIT to make appointments.

You will be able to request books from the Main Desk. Book scanning services will be offered by Library staff, for staff and students studying off campus.

Group study rooms will be unavailable.

Please contact us on (06) 830 1045 if you have any questions.


Please keep in touch with us so that you can continue to learn. As you normally would, contact your tutors/lecturers, Programme Coordinator or email
You may have questions that could be answered by our Frequently Asked Questions.

As we have learnt things change quickly so stay up to date.

For health advice go to the Ministry of Health website.

For official Government information about COVID-19 (novel coronavirus), including health advice and travel restrictions go to the Government COVID-19 website.

For more information about education go to the Ministry of Education website.

Looking After Yourself

There is a lot of information about looking after yourself and ways to cope with the stress of COVID-19.  If you would like to talk to someone from EIT you can contact EIT Support Services here or any of the health services below.

Websites dedicated to supporting people through COVID-19

COVID-19 government site – Look after your mental wellbeing

Mental Health Foundation – Looking after Mental Health and Wellbeing during COVID-19

All right site - Getting through together

Coping Calendar

He waka eke noa – We are all in this together